Overview

This terms and conditions has been created to comply with the EUROPEAN UNION GENERAL DATA PROTECTION REGULATION (GDPR) and any new law on data protection that will be enforced henceforth,

Please read these terms of use carefully. By accessing or using the services, you agree to be bound by these terms of use and all terms incorporated by reference. If you do not agree to all of these terms, do not access or use the services.

These Terms of Service (“Terms“) apply to your access to, and use of, Rowan Rewards website (hereinafter referred to as “Rowan Rewards” or “Rowan   Energy   Blockchain”), including https://rowanrewards.com/, http://rowanenergy.com/ or other online products or services of Rowan Rewards (collectively, the “Services“). These Terms do not alter in any way the terms or conditions of any other agreement you may have with Rowan Rewards for products, services or otherwise. If you are using the services on behalf of any entity, you represent and warrant that you are authorised to accept these Terms on such entity’s behalf, and that such entity will be responsible to Rowan Rewards if you violate these Terms.

Rowan Rewards reserves the right to change or modify these Terms, or any policy or guideline of the services, at any time and in our sole discretion. If we make changes or modifications to these Terms, we will provide you with notice of such changes, such as by sending an email, providing notice through the services or updating the “Last Updated” date at the top of these Terms. Your continued use of the services following the posting of changes or modifications will confirm your acceptance of such changes or modifications. Therefore, you should frequently review the Terms and applicable policies to understand the terms and conditions that apply to your use of the services. If you do not agree to the amended terms, you must stop using the services.

If you have any questions regarding the services, please contact Rowan Rewards Support team by emailing support@rowanenergy.com

Our legal information

This Rowan Rewards Agreement is a contract between you and Rowan Rewards. Rowan Rewards is a company registered in 483 Green Lanes, London, England, N13 4BS. Branded as Rowan Rewards ("WE"), and covers all Rowan Rewards made pursuant to this website.

Services

Rowan Energy gives you the means to create your own renewable energy certificates, with no effect on the power you produce. By having a Rowan Smart Miner installed you will immediately start earning reward points by generating Renewable Energy Certificate (REC's) which can be cashed out onto the Rowan debit card or directly into your PayPal account.

Rowan Energy aim to provide the service for the lifetime of the device to a maximum 10 years, and the service is guaranteed to run for a minimum of 5 years. During this time the reward point value issued per 1 kWh is likely to change between from no less than 5p up to 25p. As part of the initial beta test our aim is to reward users 10p per 1 kWh for any electricity they produce.

Privacy and data protection

Our privacy policy explains how we treat your personal data. By using the services, you agree to our privacy policies and that we can use your information in accordance with our privacy policies. By using and benefitting from Rowan Rewards services you recognise that personalisation lies at the core of many of our services. We can only provide many of these services by using your personal data to provide personalised content and ads. Please visit our privacy policy to learn more about personalisation.

Eligibility

You must be at least 18 years of age to access or use our services. If you are accessing or using our services on behalf of another person or entity, you represent that you are authorised to accept these Terms on that person or entity’s behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.

User requirements and obligations

You are not permitted to use the services if you have previously been banned from using the Rowan Rewards website or services, unless Rowan Rewards has reversed that ban, in its sole discretion.

You may be required to create an account, and select a password and user name. You promise to provide us with accurate, complete, and updated information about yourself. Where we require that you provide an email address, you are responsible for providing us with your most current email address. You are obliged to keep your registration information, including your e-mail address, up to date and inform us about changes without undue delay by updating this information in your user account. You may not select as your user name a name that you don't have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

Our service Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. You may not use our service for any illegal or unauthorised purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.

The Rowan Smart Miner

You don't want an expensive solution, one that is time-consuming to set-up or requires you to make major changes to your existing hardware. You want one that is simple, easy to install whatever solar solution you use, and is discreet. You want the Rowan Energy solution. We provide a simple installation of a small box that clips directly into your existing system to let you take advantage of the service. There are no complicated wiring, no change to your current set-up and no long installation. You may even find you already have a Rowan compatible smart meter installed as our system is designed to be compatible with a large number of meters already in the market.

Rowan Rewards

We want to live in a better world, where the energy we use is green and renewable, but it's not always easy to know how. Getting a home solar panel system is a popular and effective way to help improve the environment and reduce our reliance on centralised fossil fuel based electricity.

Relying just on the UK government, will take much longer to recover your initial outlay, perhaps even meaning you can't afford to go as green as you want.

Rowan Energy now gives you the means to create your own renewable energy certificates, with no effect on the power you produce, and to be automatically financially rewarded for it. All you need to do is sign up for the service, have your Rowan Smart Miner installed (or have an update to your existing smart meter), and you will immediately start earning reward points.

Once you have these reward points they can be cashed out onto the Rowan debit card to be used just as you would normally use a card, or they can be cashed out directly into your PayPal account.

You can also use our app at any time to measure your points earned, and see exactly what they are worth, as well as track your power generation. Rowan Energy guarantees this service for at least 5 years.

Service amendments

If the customer wishes to request the provision of certain additional services which fall outside of the scope of the services, it shall submit details of the requested additional services in writing to Rowan Rewards. The parties shall then negotiate in good faith the terms which are to apply to such additional services and shall document any agreed additional services in writing. Following which, such additional services shall be deemed to form part of the “services”. For the avoidance of doubt, Rowan Rewards shall be under no obligation to agree to the provision of any additional services.

Rules & restrictions

You may only use the services in a manner that complies with applicable Rowan Rewards policies and all laws that apply to you. If your use of the services is prohibited by any applicable laws, then you aren't authorised to use the services.

You may not share your account or password with anyone, and you must protect the security of your account and your password. You must notify Rowan Rewards immediately of any

unauthorised use of your password or any other breach of the security of your account. You're responsible for any activity associated with your account.

Any sweepstakes, contests, raffles, surveys, games, or similar promotions (collectively, "Promotions") made available through our sites may be governed by rules that are separate from these Terms of Service. If the rules for a Promotion conflict with these Terms of Service, the Promotion rules will govern.

Copyright and limited license

Unless otherwise indicated, the services and all content and other materials on the services, including, without limitation, the Rowan Rewards logo, and all designs, text, graphics, pictures, videos, information, data, software, sound files and other files, and the selection and arrangement thereof, (collectively, the “Rowan Rewards Materials”) are the proprietary property of Rowan Rewards or our licensors or users and are protected by United Kingdom and international copyright laws.

You are granted a limited, non-exclusive and non-sub-licensable license to access and use the services and Rowan Rewards Materials; however, such license is subject to these Terms and does not include: (a) any resale or commercial use of the services or the Rowan Rewards materials; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Rowan Rewards materials; (d) modifying or otherwise making any derivative uses of the services and the Rowan Rewards materials, or any portion thereof, unless modification or derivative use is specifically provided for under separate terms; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the services, the Rowan Rewards materials or any information contained therein, except as expressly permitted on the services; or (g) any use of the services or the Rowan Rewards materials other than for their intended purposes. Any use of the services or the Rowan Rewards materials other than as specifically authorised herein, without the prior written permission of Rowan Rewards, is strictly prohibited and will terminate the license granted herein. Such unauthorised use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time.

Repeat infringer policy

In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, Rowan Rewards has adopted a policy of terminating, in appropriate circumstances and in Rowan Rewards’ sole discretion, subscribers who are deemed to be repeat infringers. Rowan Rewards may also, in our sole discretion, limit access to the services if you infringe any intellectual property rights of others, whether or not there is any repeat infringement

Copyright complaints

If you believe that anything on the services infringes upon any copyright which you own or control, you may file a notification of such infringement through support@rowanenergy.com.

You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

Trademarks

Rowan Rewards logos, the slogan and any other Rowan Rewards’ product or service name or slogan contained on the services are trademarks of Rowan Energy Blockchain, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Rowan Rewards or Rowan Energy Blockchain. You may not use any metatags or any other “hidden text” utilising “Rowan Rewards” or any other name, trademark or product or service name of Rowan Rewards without our prior written permission. In addition, the look and feel of the services, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Rowan Rewards and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and names or logos mentioned in the services are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, and supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.

Hyperlinks

You are granted a limited, non-exclusive right to create a text hyperlink to the services for noncommercial purposes, provided such link does not portray Rowan Rewards or any of our products and services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use Rowan Rewards logo or other proprietary graphic of Rowan Energy Blockchain to link to the Services without the express written permission of Rowan Rewards. Further, you may not use, frame or utilise framing techniques to enclose any Rowan Rewards

trademark, logo or other proprietary information, including the images found on the services, the content of any text or the layout/design of any page or form contained on a page of the services without Rowan Rewards’ express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or other proprietary right of Rowan Rewards or any third party.

Rowan Rewards makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of third-party blog sites accessible via hyperlink or blog sites linking to the services. Such sites are not under the control of Rowan Rewards and Rowan Rewards is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Rowan Rewards and our users may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement or adoption by Rowan Rewards of any site or any information contained therein. When you leave the services, you should be aware that our terms and policies no longer govern, and the policies of those third party sites will now apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the services.

Cookies policy

Our site use cookies. Our cookies do not contain any personally identifiable information, but without them some elements of our sites may not function correctly. Cookies are a standard feature of modern web browsers. They are small files that are stored in your web browser and used to make websites work efficiently.

Some of the cookies we use are essential for our site to function correctly - for example, remembering you have logged in. Other cookies may be used to personalise your online experience, track your journey through our Site (so that we can maximise your experience and help us understand how we can improve it) or analyses the success of promotions. Other cookies may be from third parties such as social networking sites, affiliates or partners. For more information about our cookies policy please visit our cookies policy page.

Third party content

Rowan Rewards may provide third party content on the services and may provide links to web pages and content of third parties (collectively the “Third Party Content”) as a service to those interested in this information. Rowan Rewards does not control, endorse or adopt any third party content and makes no representation or warranties of any kind regarding the third party content, including without limitation regarding its accuracy or completeness. You acknowledge and agree that Rowan Rewards is not responsible or liable in any manner for any third party content and

undertakes no responsibility to update or review any third party content. Users use such third party content at their own risk.

Advertisements and promotions; third-party products and services

Rowan Rewards may run advertisements and promotions from third parties on the website or may otherwise provide information about or links to third-party products or services on the website. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms, conditions, warranties or representations associated with such dealings or promotions are solely between you and such third party. Rowan Rewards is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings or promotions or as the result of the presence of non-Rowan Rewards advertisements or other third party information on the services.

User content and conduct

The services may include interactive areas where you or other users can create, post or store content, messages, materials, data, information, text, music, sound, photos, videos, graphics, applications, code or other items or materials on the services (collectively, “user content”). You are solely responsible for your use of such interactive areas and agree that you use them at your own risk. You further agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the services any of the following:

• User content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
• User content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law, including without limitation the FTC rules regarding endorsements;
• User content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any user content, you represent and warrant that you have the lawful right to distribute and reproduce such user content;
• User content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
• Unsolicited promotions, political campaigning, advertising or solicitations;
• Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, social security numbers and credit card numbers;
• Viruses, corrupted data or other harmful, disruptive or destructive files; and

• User content that, in the sole judgment of Rowan Rewards, is objectionable or which restricts or inhibits any other person from using or enjoying the services, or which may expose Rowan Rewards or our users to any harm or liability of any

You further agree that you are solely responsible for your conduct while on the services, and you agree that you will not do any of the following in connection with the services or our users:

• Use the services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the services or that could damage, disable, overburden or impair the functioning of the services in any manner;
• Impersonate or post on behalf or any person or entity or otherwise misrepresent your affiliation with a person or entity;
• Stalk, intimidate, threaten, or otherwise harass or cause discomfort to other users;
• Send any unsolicited commercial messages;
• Use the services for any illegal or unauthorised purpose or engage in, encourage, or promote any illegal activity, or any activity that violates these terms; or
• Circumvent or attempt to circumvent any filtering, security measures or other

Rowan Rewards takes no responsibility and assumes no liability for any user content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, or for any user conduct, nor is Rowan Rewards liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Enforcement of the user content or conduct rules set forth in these Terms is solely at Rowan Rewards’ discretion, and failure to enforce such rules in some instances does not constitute a waiver of our right to enforce such rules in other instances. In addition, these rules do not create any private right of action on the part of any third party or any reasonable expectation that the services will not contain any content that is prohibited by such rules. Although Rowan Rewards has no obligation to screen, edit or monitor user content, Rowan Rewards reserves the right, and has absolute discretion, to remove, screen or edit any user content posted or stored on the services at any time, for any reason and without notice, and you are solely responsible for creating backup copies of and replacing any user content you post or store on the services at your sole cost and expense. Any use of the services in violation of these Terms and may result in, among other things, termination or suspension of your rights to use the services.

Except as otherwise provided herein, on the services or in a separate agreement (such as the rules of Rowan Rewards promotion), Rowan Rewards claims no ownership or control over any user content. However, by submitting or posting user content to the services, you grant Rowan Rewards a nonexclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such user content on the services and on third-party sites. We will contact you directly to obtain permission before we use your user content for our own commercial purposes,

unless you expressly grant these rights to Rowan Rewards at the time you post or submit such content.

You represent and warrant that (a) you own and control all of the rights to the user content that you post or you otherwise have the right to post such user content to the Services; (b) the user content is accurate and not misleading; and (c) use and posting of the user content you supply does not violate these Terms and will not violate any rights of or cause injury to any person or entity.

Warranty

Rowan Rewards services & Rowan Energy Blockchain, is provided “as is,” without warranty of any kind. Without limiting the foregoing, Rowan Rewards expressly disclaims all warranties, whether express, implied or statutory, regarding our website or contents including without limitation any warranty of merchantability, fitness for a particular purpose, title, security, accuracy and non-infringement. Without limiting the foregoing, Rowan Rewards makes no warranty or representation that access to or operating our website or contents will be uninterrupted or error free. You assume full responsibility and risk of loss resulting from your downloading and/or use of files, information, content or other material obtained from Rowan Rewards website. Some jurisdictions limit or do not permit disclaimers of warranty, so this provision may not apply to you.

Indemnification

You agree to defend, indemnify and hold harmless Rowan Rewards, our independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to (a) your use of the services;

(b) any User content or submissions you provide; (c) your violation of these Terms; (d) your violation of any rights of another; or (e) your conduct in connection with the Services.

Disclaimer

Except as expressly provided to the contrary in writing by Rowan Energy Blockchain, the services and Rowan Rewards materials are provided on an “as is” basis without warranties of any kind, either express or implied. Rowan Rewards disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement as to the services, including the information, content and materials contained therein. Rowan Rewards does not represent or warrant that the services or Rowan Rewards materials are accurate, complete, reliable, current or error-free.

While Rowan Rewards attempts to make your access to and use of the services safe, Rowan Rewards cannot and does not represent or warrant that the services or our server(s) are free of viruses or other harmful components; therefore, you should use industry-recognised software to detect and disinfect viruses from any download.

Without limiting the foregoing, Rowan Rewards does not guarantee the accuracy of any recommendations or opinions provided through the services (“recommendations”). You are solely responsible for the use of, or reliance on, such recommendations.

Limitation of Liability

In no event shall Rowan Rewards, or our directors, members, employees or agents be liable for any direct, special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use the services or the Rowan Rewards materials, including without limitation any damages caused by or resulting from reliance on any information obtained through the services, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorised access to Rowan Rewards’ records, programs or services. In no event shall the aggregate liability of Rowan Rewards, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, arising out of or relating to the use of or inability to use the services or to these terms exceed any compensation you pay, if any, to Rowan Rewards for access to or use of the services. Some jurisdictions do not allow the limitation of liability in contracts with consumers, so some or all of these limitations of liability may not apply to you.

Ratings, Reviews and other User Feedback

Rowan Energy Blockchain enables you to generate ratings and reviews, photos, videos or other content about services and products on the website ("Feedback"). Feedback is intended to enable other users to get a meaningful picture of the website service. Feedback may only contain truthful information. Feedback must be in accordance with the law and may not violate the rights of third parties, in particular personal rights, trademark rights or copyrights, as well as data protection regulations. You agree: (i) to base any rating or review you post only on your first- hand experience with the applicable business, product, or service; (ii) you will not provide a rating or review for any business, product, or service with respect to which you have a competitive, ownership or other economic interest, employment relationship or other affiliation;

• you will prominently indicate if your review was sponsored or paid for in any way; and (iv) your review will comply with these

Any use of the feedback system contrary to the foregoing paragraphs is prohibited. In particular, you are prohibited from including in feedback information unrelated to the performance of the underlying item, store or contract or from using feedback for any purpose other than the evaluation of the service. If you abuse the feedback system, Rowan Rewards is entitled to remove the feedback taking your legitimate interests into account, in particular your right to freedom of expression. This applies particularly if:

1. Rowan Rewards is legally obliged to remove the feedback, g. due to a court ruling
2. the feedback contains vulgar, obscene, racist, not youth-free or in the criminal sense insulting statements
3. the feedback contains personal data, g. name, address, telephone number and/or e-mail- address
4. the feedback contains inappropriate links or scripts, g. with harmful content
5. the feedback contains inappropriate advertising for third parties
6. The feedback for items contains irrelevant information not related to the item, g. customer service of the store, shipping of the item, or site usability issues.

Ratings and reviews and photos, videos or other content about website and its services ("Feedback") posted by users on our services are user submissions that are not endorsed by Rowan Rewards and do not represent the views of Rowan Rewards. Rowan Rewards does not assume liability for ratings and reviews or for any claims for economic loss resulting from such ratings and reviews. We reserve the right to exclude such feedback for any reason or no reason, without notice to you. For example, we may exclude feedback if we determine, in our sole discretion, that any rating or review could diminish the integrity of the ratings and reviews.

Modifications to the Services

Rowan Rewards reserves the right to modify or discontinue, temporarily or permanently, the services, or any features or portions thereof, without prior notice. You agree that Rowan Rewards will not be liable for any modification, suspension or discontinuance of the services, or any part thereof.

Electronic Communications

For contractual purposes, you (1) consent to receive communications from Rowan Rewards in an electronic form such as email, to provide special deals, and promotion; (2) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Rowan Rewards provides to you electronically via email satisfy any legal requirement that such communications would satisfy if they were in writing. This subparagraph does not affect your statutory rights.

No Reliance

You should not solely rely on the material, but should instead seek other opinions before taking or failing to take any action which could lead to injury, harm, death or damage of any kind.

Data protection and privacy

By using Rowan Rewards, you agree to the collection, transfer, storage and use of your personal information by Rowan Rewards on servers located in United Kingdom as further described in our privacy notice. You and Rowan Rewards shall process personal data received under and/or in connection with this User Agreement each as a separate and independent controller. In no event will Rowan Rewards and you process personal data under and/or in connection with this User Agreement as joint controllers or in a controller-to-processor relationship. As such separate and independent controllers, you shall be individually and separately responsible for complying with the obligations that apply to you as a controller under applicable data protection law.

You shall comply with your obligations under applicable data protection law (including but not limited to the Regulation (EU) 2016/679 (EU General Data Protection Regulation “GDPR”)) and supplementing EU and local data protection law. This includes, but is not limited to the obligation to provide appropriate safeguards for the transfer of personal data to a third country or an international organisation. You shall process personal data received from Rowan Rewards exclusively for the purpose(s) you received the personal data under and/or in connection with this user agreement. You shall erase the personal data received under this user agreement immediately after the respective purpose(s) has/have been fulfilled. Any further processing of the personal data is not permitted except when legally required (e.g., if a retention obligation applies).

Failure to abide with the aforementioned obligations may result in disciplinary action up to and including account suspension.

Dispute resolution; binding arbitration

Please read the following section carefully because it requires you to arbitrate certain disputes and claims with Rowan Rewards and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. No class or representative actions or arbitrations are allowed under this arbitration agreement. In addition, arbitration precludes you from suing in court or having a jury trial.

No representative actions

You and Rowan Energy Blockchain agree that any dispute arising out of or related to these Terms or our Services is personal to you and Rowan Energy and that any dispute will be

resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding.

Arbitration of Disputes

Except for small claims disputes in which you or Rowan Energy Blockchain seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Rowan Rewards seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and Rowan Rewards waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or our services resolved in court. Instead, for any dispute or claim that you have against Rowan Rewards or relating in any way to the services, you agree to first contact Rowan Rewards and attempt to resolve the claim informally by sending a written notice of your claim (“Notice”) to Rowan Rewards by email at support@rowanenergy.com. The Notice must

1. Include your name, residence address, email address, and telephone number;
2. Describe the nature and basis of the claim; and
3. Set forth the specific relief

Our notice to you will be similar in form to that described above. If you and Rowan Rewards cannot reach an agreement to resolve the claim within thirty (30) days after such Notice is received, then either party may submit the dispute to binding arbitration administered under the limited circumstances set forth above, in court. All disputes submitted will be resolved through confidential, binding arbitration before one arbitrator. In accordance with the Streamlined Arbitration Rules and Procedures.

You and Rowan Energy agree that the enforceability of this Section will be substantively and procedurally governed by the Federal Arbitration Act, (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The arbitrator, Rowan Energy Blockchain, and you will maintain the confidentiality of any arbitration proceedings, judgments and awards, including, but not limited to, all information gathered, prepared and presented for purposes of the arbitration or related to the dispute(s) therein. The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality, unless the law provides to the contrary. The duty of confidentiality does not apply to the extent that disclosure is necessary to prepare for or conduct the arbitration hearing

on the merits, in connection with a court application for a preliminary remedy or in connection with a judicial challenge to an arbitration award or its enforcement, or to the extent that disclosure is otherwise required by law or judicial decision.

Any claim arising out of or related to these Terms or our services must be filed within one year after such claim arose; otherwise, the claim is permanently barred, which means that you and Rowan Rewards will not have the right to assert the claim.

You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this agreement by sending an email to support@rowanenergy.com. In order to be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with this agreement.

If any portion of this section is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of this terms or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this terms; and (c) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this terms is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this terms will be enforceable.

Our GDPR Obligations

We Undertake To:

• Process the personal data within the services specified in this terms only on documented instructions from your unless processing is required by applicable laws to which we are subject to, in which case we shall, to the extent permitted by applicable laws, inform you of that legal requirement before the relevant processing of that personal data;
• Inform you if we consider that an instruction violates data protection laws or regulations. We shall then be entitled to suspend the execution of the relevant instructions;
• Ensure that persons authorised to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;

• Taking into account the nature of the processing, assist you by appropriate technical and organisational measures, insofar as this is possible, for the fulfilment of your obligation to respond to requests for exercising the data subject's rights;
• Assist you in ensuring compliance with the obligations pursuant to articles 32 to 36 of the GDPR taking into account the nature of processing and the information available to us;
• At your choice, delete or return all the personal data to you after the end of the provision of services relating to processing, and delete existing copies unless applicable law requires storage of the personal data;
• Make available to you information necessary to demonstrate our compliance with the obligations laid down in this

Governing Law and Venue

This Agreement shall be governed and construed in all respects by the English law. You agree that any claim or dispute you may have against must be resolved by arbitration. You and Rowan Rewards both agree to submit to the non-exclusive jurisdiction of Courts in England; for claims falling within the jurisdiction of a County Court, you and Rowan Rewards both agree to submit to the jurisdiction of the English Court, United Kingdom.

Any dispute arising from these Terms and your use of the Services will be subject to Arbitration, without regards to conflict of law rules or principles that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court, hence it will be resolved by arbitration.

Termination

Rowan Rewards reserves the right, without notice and in our sole discretion, to terminate your license to use the Services, and to block or prevent your future access to, and use of, the services. Severability

If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Copyright License

Copyright (c) of first publication Rowan Rewards. Subject to the express provisions of these terms and conditions:

1. We, together with our licensors, own and control all the copyright and other intellectual property rights in Rowan Rewards website and the material on our website; and
2. All the copyright and other intellectual property rights in Rowan Rewards website and the material on our website are

Contact Us

If you have any question about this agreement, please do not hesitate to contact Rowan Energy Blockchain at support@rowanenergy.com or click on the contact us icon on our website https://rowanrewards.com/, http://rowanenergy.com/.

Rowan Rewards, 483 Green Lanes,

London, England, N13 4BS.

Business Phone Number - +44 1223 92 6386